Our Values

Our Code of Values include…

RESPECT

We believe that we need treat others as we would like to be treated.

We listen with the intent to understand what is being said and acknowledging that what is said is important to the individual.

We respond in a timely fashion.

We speak to our customers with respect, without profanity or sarcasm.

We acknowledge everyone as right from their own perspective.

INTEGRITY

We make only agreements we are willing, able and intend to keep.

We communicate any potentially broken agreements at the first appropriate opportunity to all parties concerned.

We look to the system for correction and proposing all possible solutions if something is not working.

We operate in a responsible manner.

We communicate honestly and with purpose.

We ask clarifying questions if we disagree or do not understand.

We never saying anything to anyone that we would not say to him or her.

CUSTOMER FOCUS

We continuously strive to maximize internal and external customer loyalty.

We make our best efforts to understand the customer’s needs in every situation.

HAVING FUN IN THE PROCESS!